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Refund Policy / Cancellations

In compliance with trading laws and best practice, purchasers have the following rights of cancellation. CouponTra., will however, in keeping with its ethical policies review the circumstances and where appropriate, may refund a part or all of the fees at its discretion. Refunds are always given in the manner in which the original purchase was paid.CouponTra and its subsidiaries recognize the need to be flexible and understanding in these instances however most products and/or services sold/offered are customized to meet the needs of the member and therefore are not returnable nor are they resalable to another customer.As noted above, many of the products sold and/or services rendered are customizable. We can’t accept returns on any products once they’ve been branded with your logo, artwork, or company and/or personal information.We serve quality of services that we use ourselves every day and have thousands of satisfied customers

Refund is Accept or Not Accepted for below reason only :

1. Refund can’t be proceed without proper proof and reason, The customer who have an issue in purchase, must write an email with proper proof of bad service.

2. Partial refund request is proceeded if somewhere missed by some requirements. (It will be fixed by management team) with reviewed by your original problems.

3. If the booklet is found in torned/drenched/misrable condition, Booklet can be reissued with same coupons/deals.

4. Coupontra as a merchant shall be under no liability, whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Member having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

5. Refund can’t be considered if you change your original requirements that were mentioned at the time of purchase.

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